![]() ![]() You don’t have to leave the application to collaborate with your team.Ĭheck how to invite your teammates in our guide on managing Agent’s accounts.Īfter completing these three steps, you and your team are ready to solve tickets from your customers in HelpDesk. HelpDesk has tools that support teamwork, therefore solving customers’ issues and answering their questions is effortless. We have a new look and feel, easier trip entry, better trip management and enhanced security Create Enrollee Account. This way, you’ll be able to work on your HelpDesk tickets together. The last step is to invite your teammates. This way, the emails that your customers send to your mailbox will be forwarded to HelpDesk as tickets.Ĭheck our guide on how to set up email forwarding for different email providers. To transfer all the messages to HelpDesk, set up forwarding or redirection rule in your current email client or directly from your own server.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |